Harborne.AI |

Meet Nora

Your AI Reception Assistant.

Handles Calls. Books Appointments. Never Sleeps.

Stop losing leads after hours.

Nora answers calls, SMS, Instagram DMs and website chats 24/7 while your team focuses on customers.

UK-Based Support
GDPR Compliant
Cancel Anytime
Nora, your AI reception assistant John Carter call in progress San Francisco, CA

Everything your reception team does

Automated.

24/7 Call Handling

Answers every call, day and night.

24/7 Call Handling

Appointment Booking

Books appointments instantly.

Appointment Booking

Lead Qualification

Asks questions and qualifies leads automatically.

Lead Qualification

SMS & Social Messaging

Responds across SMS, Instagram and website chat.

SMS & Social Messaging

Automated Reminders

Reduces no-shows through reminders.

Automated Reminders

CRM & Calendar Integration

Updates your CRM and calendar automatically.

CRM & Calendar Integration

See Nora in action

Nora

How our advanced AI digital assistant works

01

Nora answers instantly

Nora picks up every call, SMS, Instagram DM and website chat 24/7 - greeting customers naturally and understanding what they need.

02

Qualifies and books

She asks the right questions, qualifies the lead and books appointments straight into your calendar - no missed opportunities.

03

Syncs and follows up

Every conversation is logged to your CRM with summaries and notifications, and Nora follows up automatically to keep deals moving.

See how much revenue you're losing right now

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Your monthly results

Revenue lost (After hours)
No-shows lost
Admin time wasted
Total monthly loss

With Nora you recover

Revenue recovered
Time saved
No-shows prevented
Total monthly gain

ROI

Payback:

Choose your digital assistant

Pricing Plans

Digital Assistant - Basic

Voice AI Agent (AI Receptionist) that answers your calls 24/7.

£8.00 /week

Billed annually - £415.97/year (save 20%)

Choose Basic

or start a 7-day free trial - card required, no charges, cancel anytime

  • Standard Voice and Brain
  • 300 voice minutes included per month
  • Handle up to 2 calls at the same time (extra callers can leave a voicemail)
  • 1 voice AI agent and 1 website chat widget
  • Answer inbound calls 24/7
  • Hold natural conversations with callers
  • Qualify leads by asking questions
  • Collect customer information (name, email, issue, address, etc.)
  • Offer your team members and services (with prices) and book the right one
  • Book appointments or route callers
  • Send call summaries and notifications
  • Update CRM records automatically
Best value

Digital Assistant - Intermediate

Everything in Basic, plus multi-channel Conversation AI, automation and control.

£39.20 /week

Billed annually - £2,038.37/year (save 20%)

Choose Intermediate
  • Everything in Basic
  • Advanced Voice and Brain
  • Multilingual agents - English, Spanish, French, German, Italian, Dutch or Portuguese (or auto-match the caller)
  • Transfer live calls to human staff
  • 1,500 voice minutes included per month
  • 1,000 SMS included per month
  • Handle up to 5 calls at the same time
  • Up to 3 voice agents, 3 phone numbers and 3 chat widgets
  • SMS conversations
  • Website chat widgets
  • Lead qualification
  • FAQ handling
  • Appointment scheduling
  • Automated follow-up sequences
  • Lead nurturing conversations
  • CRM updates based on conversations
  • Continues conversations automatically while maintaining context
  • Trigger actions based on customer behaviour
  • Lead routing and task automation
  • Follow-up automation and reminders
  • Pipeline stage movement
  • Lead scoring and qualification
  • Upload FAQs
  • Train on company policies, products and services
  • Define goals and create custom prompts
  • Control agent behaviour

Digital Assistant - Enterprise

Everything in Intermediate, plus maximum control and integration-ready deployment.

Custom

Tailored to your needs

Contact Sales
  • Everything in Intermediate
  • Premium Voice and Brain (included)
  • Outbound AI calling (appointment reminders & follow-up campaigns)
  • Elevated voice minutes allowance
  • Elevated SMS allowance
  • High concurrent-call capacity
  • More voice agents, phone numbers and chat widgets
  • Build workflows using AI
  • Deeper knowledge base and training (more business-specific rules, tighter control of behaviour)
  • More advanced Workflow AI automation and CRM actions to match your internal processes
  • Live chat support
  • Real-time monitoring and intervention capabilities
  • Human takeover during live conversations
  • Call transfer and remote control features
  • Facebook Messenger
  • Instagram DMs
  • WhatsApp messaging
  • Integration setup - email, calendar & invoicing tools (coming soon)
  • Integrate directly with your current phone system (coming soon)

The free 7-day trial gives you full Basic access. You add a card to start and aren't charged until the trial ends - cancel anytime.

Experience Boost

Ready to supercharge
Your customer experience?

Try our AI assistant live. Call, text or chat and see how Nora handles conversations.

Frequently Asked Questions

Yes. You add a card to register, but you are not charged during the trial and there are no hidden charges - cancel anytime before it ends.

Your data stays private and GDPR-compliant. If you choose not to continue, we permanently delete it on request.

Absolutely. You control Nora's greeting, tone and responses so she sounds like part of your team.

Yes. Nora integrates with most phone systems and can forward, route or take over calls as needed.

Nora sounds natural and conversational. You can choose whether to disclose that it's an AI assistant.